Playwork Cloud FAQ

What is Cloud computing?

Cloud computing is the use of computing resources both hardware and software that are delivered as a service over the public network or private network.

What is Playwork Cloud Solutions?

Playwork is the Cloud solutions provider in Thailand that provides services on the best practice framework also have the disaster recovery plan to provide the robustness services such as the Iass, SaaS, SECaas also the STaas as description below.

Infrastructure as a Service (IaaS) provides the Virtual machine on the high performance hardware and high available system with user friendly interface on the SSL encryption. And also have the system access, events logging and provide the Snapshot, Live Migration, Load balancing, Firewall services as well as technical support and consulting.

Software as a Service (SaaS) provides the software and application development for your cloud service.

Security as a Service (SECaaS) provides service and consulting for security management on cloud service.

Storage as a Service (STaaS) provides Cloud Storage services and consulting for implement your own cloud storage system.

What hypervisor that Playwork Cloud use?

We use XenServer hypervisors for both Linux and Windows Server.

What Operating system that playwork cloud supported?

Playwork Cloud System supports a variety of operating systems including: Windows Server, RedHat Linux, Fedora, Debian, OpenSolaris and CentOS. We are looking for ways to expand it to other platforms in future releases.

Do playwork provides OS image sources for installation?

Playwork provide Open Source OS images and hardened OS template for your application server.

How quickly will systems be running?

It typically takes less than 10 minutes from the installation from the OS template.

What different between Playwork Cloud Solutions and web hosting?

Traditional hosting services generally provide a pre-configured resource for a fixed amount of time and at a predetermined cost. Playwork Cloud Solutions differs fundamentally in the flexibility, control and significant cost savings it offers developers, allowing them to treat Playwork Cloud System as their own personal data center with reliable infrastructure

What Playwork cloud solutions provides about system logging?

Playwork Cloud Solutions provide system access and event logging for system analysis and audit trailing also the realtime resource utilization monitoring system

What's the different between Cloud server and Physical server?

Cloud Server is more flexibility for resource allocation and no system interrupts between the hardware upgrading. The budget for the physical server investment is low and can be controllable.

Do Playwork provides Public IP address?

Playwork Cloud Solutions offer public IP address and Hi speed Internet for both domestic and international.

Is the Live migration features work manually or automatically?

Live migration features are able to be managed via Playwork Cloud User Interface for manually live migration. The process is operated by selecting the destination host with system administrator privilege and migrates automatically when the system or the hosts shut down unexpectedly.

How to migrate the existing servers to Playwork Cloud System?

By using the XenCenverter or XenConversion Manager to convert the existing system to be the OVF file format and then upload the files to the Playwork Cloud System. However, please check the hardware compatible list and the system requirements from Xen user manual first.

Do Playwork provides free using or testing service?

Playwork Cloud Solutions offer 30 days free of usage. You can try using Playwork Cloud Solutions by sending your request via email to cloudservices@playwork.co.th

Do Playwork provides technical services and support?

We have the cloud system technical team to assist you on every business day. To contact us by phone, please call (662) 720 6620, email address: cloudservices@playwork.co.th